Claim Quoting
Full insurer-format quote with parts, labour and supplements.
About This Service
One Call, One Quote, One Workshop
A claim shouldn't mean weeks of back-and-forth between you, the insurer and a repairer who keeps disappearing on the phone. We've been doing private insurance work in Hamilton long enough to know what assessors need to sign off, what documentation matters, and how to move a job through quickly. Bring your claim number — we'll do the rest.
- Direct assessor liaison — no chasing required
- Photo documentation through the whole repair
- Courtesy car available while we work
Inclusions
What's Included
Assessor Liaison
We deal directly with the assessor — no relaying messages.
Photo Reporting
Stripdown and repair photos for the claim file.
Courtesy Cars
A car to keep you mobile while we work — subject to availability.
How It Works
Our Process
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Lodge the Claim
Call your insurer and tell them you'd like to use Higgins Panel and Paint. Get your claim number.
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Quote and Approve
Bring the car in. We quote, send it to the assessor, and wait for approval.
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Repair
Once approved, the repair runs in-house — panel, paint, chassis work as required.
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Hand Back
Final QC, paperwork to the insurer, car cleaned and delivered.
Our Work
Claim to Keys Back
Insurance jobs run start to finish in-house. Run your eye across the seam — the damage that came in on a claim, and the car we handed back.
Before
After
Approved Collision Claim
An insurer-approved repair handled end to end — quoted, assessed, panel and paint in-house, paperwork sorted, courtesy car while it was with us.
Before
After
Storm Damage Repair
Hail and debris damage across multiple panels, all straightened, refinished and signed back to the insurer.
Common Questions
FAQ
Which insurers do you work with?
We work with all major NZ insurers including AA Insurance, AMI, State, Tower, IAG, Vero and others. If your insurer isn't listed, give us a call — we likely deal with them too.
Do I have to use a panel shop my insurer recommends?
No — under your policy you're entitled to choose your own repairer. Tell your insurer you'd like the work done at Higgins Panel and Paint.
Is a courtesy car part of my claim?
It depends on your policy. We have courtesy cars available subject to availability — let us know when you book in.
Got a claim? Let's sort it.
Bring your claim number and the car. We'll handle the assessor from there.
Get in Touch